Warrenty policy


  • Lively Collection guarantees that delivered items comply with the usual requirements and norms and are free of deficiencies.
  • The warranty mentioned above is valid for a period of 30 days after the delivery date
  • The delivery slip is a valid warranty certificate
  • In the event of any deficiencies the item can be exchange or repaired free of charge by Lively Collection
  • If an item cannot be delivered, Lively Collection will reimburse the purchase amount
  • Warranty cannot be claimed if the project is damaged due to normal abrasion, intent and/or negligence


  • Lively Collection is not liable for consequential damages in any form
  • Lively Collection is not liable for damages as a result of intent of third parties, negligence or incorrect usage
  • Lively Collection accepts no claim for damage as a result of washing, drying, ironing, steaming or other forms of treatments on the delivered product
  • We recommend steaming articles with prints, studs or beads
  • Lively Collection is not liable in the event buttons, stones, sequins or other attached applications detach.

Feedback/ Complains

Lively Collection wants you to love what you ordered, so we take your feedback seriously. If you are not happy with one of your delivered products or services, please contact Lively Collection service and we will be happy to handle your issue. Once a feedback/ complain is received, you will be contacted as soon as possible. You can send your feedback by email at Info@livelycollection.com